Information about returns, refunds, and eligibility
RETURN POLICY
Last updatedDecember 23, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us fora refund, store credit, or an exchange
. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked withinfourteen (14)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item,
please email customer service atcontact@areliablecomputer.comto obtain an Return MerchandiseAuthorization(RMA) number. After receiving an RMA number,
place the item securely in its original packaging
and include your proof of purchase, thenmail your return to the following address:
Reliable Computer Services LLC
Attn: Returns
RMA #
1325 Barksdale Blvd, Ste 205 Bossier City, Louisiana 71111
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process yourreturn or exchange
. Please allow at leastseven (7)days from the receipt of your item to process yourreturn or exchange
.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: